How companies are using Website Agents today

An online retail brand was losing sales at checkout, especially at night and weekends. We deployed an AI agent that automatically follows up abandoned carts on WhatsApp, answers product questions, and walks the buyer through payment — with zero human.

• Recovered carts automatically and offered tailored upsell bundles.
• Customers could ask “Do you ship to X?” and get instant answers.
• Agent handed off to Stripe / PayPal for payment — no rep needed.

A marketing agency was losing warm leads because prospects filled out a form and then waited hours for follow-up. Our agent now greets every lead instantly, qualifies them using BANT/CHAMP criteria, and books a meeting directly on the team’s calendar — 24/7, including weekends.

• Lead scoring: budget, authority, need, timeline — all captured automatically.
• Calendar booking and reminder messages handled by the agent.
• Every conversation is written into the CRM in real time.

A SaaS company had humans on-call overnight just to answer repetitive “How do I…?” questions. Our AI support agent now responds instantly using the company knowledge base and only escalates to a human when something is truly complex or critical.

• Faster answers for customers = higher CSAT.
• Automatic ticket creation and intelligent routing when human help is needed.
• Support cost dropped because overnight staffing wasn’t needed anymore.

A logistics company struggled with invoicing, payment reminders, and chasing overdue balances. We deployed an AI billing agent that generates invoices, emails them to clients, follows up on late payments politely, and sends a weekly AR summary to leadership.

• Automated invoice delivery and follow-up reminders.
• Partial payments and settlements tracked without human finance staff.
• Weekly AR / cashflow summary automatically reported.